What kind of self-collect courier is Poslaju?

I came back home from campus after lunch. Found a note from Poslaju. I have a parcel. I called the Putrajaya Poslaju, to arrange a 2nd delivery, knowing that I have missed the 1st one. Guess, what the lady over the phone asked me to go their office to collect it myself. What a stupid staff. The courier already paid. Why do I need to go collect it myself? What on Earth is this kind of courier service. And damn you postmen. If you see a female name, you will call before delivery, but if it is a male’s name, you don’t. I have done enough experiments to proof this.

In the end, I demanded for a second delivery. The lady warned me I must be at home or else I have to collect it myself next time =.=. Mother fucker. As if I always don’t collect my parcels. Only if I get parcels everyday. Who is the customer now?